Return & Exchange Policy

At UZNA, we understand that sometimes products may need to be returned or exchanged. We have a clear and customer-friendly return & exchange policy to ensure that our customers can shop with confidence. Our aim is to build trust and reassure our customers that their satisfaction is our priority.

• Non-refundable items: Used cosmetics products or items marked as final sale.

• Shipping fees: Return shipping costs are the buyer’s responsibility unless the item is defective or damaged.

To initiate a return, contact us with your order number and reason for the return.

Thank you for shopping with us!